Privacy Policy
Last updated: December 15, 2024
Introduction
Interweave ("we," "us," or "our") builds infrastructure for autonomous commerce. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (interweave.io) or interact with our services. We're committed to transparency. This policy is written in plain language so you can understand exactly what data we collect and why.
Data We Collect
We collect information you provide directly and information collected automatically when you visit our site.
Information You Provide
When you request a pilot or contact us, we collect:
Work email address
Full name
Company name
Your area of interest (optional)
We only collect this information when you voluntarily submit it through our forms.
Information Collected Automatically
When you visit our website, we automatically collect:
Pages you visit and time spent
Device type and browser
Approximate location (country/region level)
Referral source (how you found us)
This information is collected through standard analytics tools and helps us understand how visitors use our site.
How We Use Your Data
We use the information we collect to:
Respond to your pilot requests and inquiries
Send you information about Interweave that you've requested
Improve our website and understand how visitors use it
Comply with legal obligations
We do not use your data for automated decision-making or profiling.
What We Don't Do
To be clear about our practices:
We do not sell your personal information
We do not share your data with advertisers
We do not build profiles for targeted advertising
We do not collect sensitive personal information (health, financial, etc.)
We do not knowingly collect information from children under 16
Third Parties
We use a limited number of service providers to operate our website and business:
Hosting and Forms
Our website is hosted on Framer. When you submit a form, your information is processed through Framer's infrastructure. See Framer's privacy policy at framer.com/privacy.
Analytics
We use analytics tools to understand website traffic and usage patterns. These tools collect anonymized or aggregated data about how visitors interact with our site.
Business Tools
We may use customer relationship management (CRM) tools to manage communications with you. If you request a pilot, your contact information may be stored in these systems.
We require all service providers to protect your information and use it only for the services they provide to us.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:
Responding to your inquiries and pilot requests
Maintaining records for legal and business purposes
Complying with legal obligations
If you request deletion of your data, we will remove it from our active systems within 30 days, except where we're required to retain it by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold about you
Correction: Request that we correct inaccurate information
Deletion: Request that we delete your personal information
Portability: Request your data in a portable format
Objection: Object to certain processing of your data
For EU/EEA residents: We process your data based on legitimate business interests (responding to inquiries, improving our services) or your consent (when you submit a form). You can withdraw consent at any time.
For California residents: You have the right to know what personal information we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information.
To exercise any of these rights, contact us at privacy@interweave.io.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our website uses HTTPS encryption for all data transmission. Access to personal data is limited to team members who need it to perform their job functions.
For more information about our security practices, visit our Security page.
International Transfers
Interweave is based in the United States. If you're accessing our website from outside the US, your information may be transferred to and processed in the United States.
We use service providers that maintain appropriate safeguards for international data transfers, including Standard Contractual Clauses where applicable.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we'll update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Changes to This Policy
If you have questions about this Privacy Policy or want to exercise your data rights, contact us via our Contact Us page. We aim to respond to all privacy-related inquiries within 30 days.